Phone: 
Email: 
Address: Soluciones Vacacionales Globales, S.L.Privacy Policy for Soluciones Vacacionales Globales, S.L.
Soluciones Vacacionales Globales, S.L. (Global Vacation Solutions Ltd.) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our site and our services, which include Property Management Software, Online Booking Platforms, Channel Management, Payment Processing, Guest Communication Systems, Data Analytics & Reporting, and Mobile Applications for property owners and guests.
Information We Collect
We collect information in the following ways:
Information You Provide to Us: We collect information you provide directly to us, such as when you create an account, use our services, contact us with inquiries, or participate in surveys or promotions. This information may include your name, email address, postal address, phone number, payment information, property details, and guest information.
Information We Collect Automatically: When you use our site, we automatically collect certain information about your device and your usage of our service. This information may include your IP address, browser type, operating system, referring URLs, device identifiers, pages visited, links clicked, and actions taken on our site. We may use cookies, web beacons, and other tracking technologies to collect this information.
Information from Third Parties: We may receive information about you from third parties, such as our partners, service providers, and publicly available sources. This information may include demographic data, contact information, and information about your online activities.
How We Use Your Information
We use your information for the following purposes:
To Provide and Improve Our Services: We use your information to provide, maintain, and improve our online platform and services, including personalizing your experience, processing payments, managing bookings, providing customer support, and developing new features.
To Communicate with You: We use your information to communicate with you about our services, respond to your inquiries, send you updates and promotional materials, and provide you with important notices.
To Personalize Your Experience: We use your information to personalize your experience on our site, such as showing you relevant content and recommendations.
To Analyze and Monitor Usage: We use your information to analyze and monitor usage of our service, identify trends, and improve our platform.
To Detect and Prevent Fraud: We use your information to detect and prevent fraud, abuse, and other illegal activities.
To Comply with Legal Obligations: We use your information to comply with applicable laws and regulations, including responding to legal requests and preventing illegal activities.
Sharing Your Information
We may share your information with the following parties:
Service Providers: We share your information with third-party service providers who provide services on our behalf, such as payment processing, data analytics, email marketing, and hosting services. These service providers are contractually obligated to protect your information and only use it for the purposes for which we disclose it to them.
Business Partners: We may share your information with our business partners, such as property owners and booking platforms, to facilitate your use of our services.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties with your consent.
Your Rights
You have the following rights regarding your personal information:
Access: You have the right to access the personal information we hold about you.
Rectification: You have the right to have inaccurate or incomplete personal information corrected.
Erasure: You have the right to have your personal information erased under certain circumstances.
Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Objection: You have the right to object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us at the address provided below.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence, including countries that may not have data protection laws that are equivalent to those in your country. We will take appropriate measures to protect your information in accordance with this Privacy Policy.
Children's Privacy
Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and, where appropriate, notify you by email. Your continued use of our service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Soluciones Vacacionales Globales, S.L. (Global Vacation Solutions Ltd.) 15 Calle del Roble, 3rd Floor Seville, Andalusia, 41004 Spain